Information We Collect
Jili368 collects personal information that you provide directly, information generated by your use of the platform, and in limited cases, information received from third-party service providers involved in identity verification or payment processing. Below is a breakdown of the main categories.
| Category | Examples | When collected |
|---|---|---|
| Identity | Full name, date of birth, government ID type and reference | Registration and KYC verification |
| Contact | Philippine mobile number, email address | Registration and account updates |
| Payment | GCash number, Maya account reference, BDO/BPI/UnionBank account name, Visa/Mastercard last four digits | Deposit and withdrawal processing |
| Account activity | Login timestamps, game sessions, wager amounts in PHP, bonus redemptions | Ongoing platform use |
| Device and connection | IP address, device type, operating system, browser | Each session |
| Communications | Support chat transcripts, email correspondence with jili368 | When you contact support |
Jili368 does not knowingly collect sensitive personal information such as race, religion, health status, or political views. If you voluntarily include such information in a support message, it will be handled with appropriate care and used only to address your query.
How Jili368 Uses Your Personal Data
Every piece of information held by jili368 is used for a specific, documented purpose. The main uses are:
- Creating, verifying, and maintaining your jili368 account.
- Processing PHP deposits and withdrawals through GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, or eligible Visa and Mastercard bank cards.
- Confirming age and identity to meet eligibility requirements before allowing full account access.
- Settling wagers, crediting winnings, and maintaining an accurate account balance.
- Detecting and preventing fraud, unauthorised access, account takeover, bonus abuse, and money laundering.
- Providing customer support and resolving disputes related to your jili368 account or transactions.
- Sending transactional messages — deposit confirmations, withdrawal updates, security alerts, password reset links, and policy change notices — to your registered contact details.
- Monitoring account activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling.
- Improving jili368 platform performance, fixing technical issues, and developing new features based on aggregated usage patterns.
- Meeting applicable legal, regulatory, and audit requirements.
What jili368 does not do: We do not use your personal data to build advertising profiles, sell your information to third-party marketers, target you with third-party advertisements, or share individual transaction details with unrelated businesses.
Legal Basis for Processing
Jili368 processes your personal data on one or more of the following grounds depending on the specific purpose:
- Performance of contract: Processing needed to operate your jili368 account, execute payments in PHP, and deliver the service you registered for.
- Legal obligation: Processing required to meet identity verification, anti-money laundering, responsible gaming, record-keeping, or other applicable requirements.
- Legitimate interest: Processing for fraud prevention, platform security, abuse detection, and service improvement — where those interests do not override your fundamental privacy rights.
- Consent: Where jili368 relies on consent for a specific use — such as optional promotional messages — you may withdraw that consent at any time without affecting other processing.
Sharing Your Information
Jili368 shares personal data only in the circumstances listed below. In every case, the recipients are required to handle your data appropriately and may not use it for their own unrelated purposes.
- Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, InstaPay/PESONet operators, and Visa/Mastercard processing networks receive only the transaction data needed to execute your deposit or withdrawal.
- Identity verification providers: When a jili368 account requires KYC checks, an authorised verification service may process your submitted documents. That service is contractually bound to use the data only for verification.
- Game and betting content providers: The third-party studios and platform providers whose games appear on jili368 may receive session data needed to run the game or settle a result. They do not receive your contact or payment details.
- Customer support tools: Support platform providers may process your chat or email correspondence on behalf of jili368.
- Legal and regulatory bodies: Jili368 will disclose data to courts, regulators, law enforcement, or government agencies when required to do so by a valid legal obligation.
- Business transfers: If jili368 is involved in a merger, acquisition, or asset sale, personal data held by the platform may form part of that transfer. Affected members will be notified before their data is subject to a different privacy policy.
Cookies and Platform Tracking
Jili368 uses cookies and similar technologies to keep you logged in, remember account preferences, track session activity for security purposes, and measure how different parts of the platform are used.
- Essential cookies keep your jili368 session active and secure. The platform cannot function properly without them.
- Functional cookies remember your language and display preferences between visits.
- Analytics cookies collect aggregated data — such as which jili368 pages are visited most — to guide platform improvements. This data does not identify individual members.
You can manage or block cookies through your browser settings. Blocking essential cookies will prevent you from staying logged in to jili368, which will affect your ability to play games or manage your account normally.
Data Security at Jili368
Jili368 applies a layered approach to security. Data is encrypted in transit between your device and our servers. Stored data, including payment references, identity documents, and account records, is encrypted at rest. Access to personal data within jili368 is restricted to authorised personnel on a need-to-know basis.
Jili368 regularly reviews its security practices, applies patches and updates to platform infrastructure, and trains support staff on data handling responsibilities. Security incidents — where they occur — are investigated promptly, with affected members notified when appropriate.
Your role in account security: Jili368 protects data from our side, but you also play a part. Use a unique password for your jili368 account, do not share your login credentials or e-wallet verification codes, and contact support immediately if you notice any suspicious login or transaction activity.
How Long Jili368 Keeps Your Data
Jili368 retains personal data for as long as it is genuinely needed for the purpose it was collected. The main retention benchmarks are:
- Active account data: Kept for the duration of your jili368 membership and for a period after account closure to address any pending disputes, audit requirements, or legal obligations.
- Transaction and payment records: Retained for the period required by applicable financial record-keeping obligations, typically five to seven years from the transaction date.
- Identity verification documents: Held for the period required by applicable anti-money laundering or identity regulations, then securely deleted or anonymised.
- Support communications: Kept for a reasonable period to allow follow-up on unresolved issues and then deleted.
- Marketing consent records: Where promotional communication consent was given, the record of that consent is retained until withdrawal plus any legally required buffer period.
When data reaches the end of its retention period, jili368 will delete or irreversibly anonymise it in a secure manner.
Your Privacy Rights as a Jili368 Member
Filipino players have rights over their personal data held by jili368. You can exercise any of the following by contacting support at support@jili368.best:
- Right to access: Request a copy of the personal data jili368 holds about you.
- Right to correction: Ask jili368 to correct inaccurate or incomplete personal data on your account.
- Right to erasure: Request deletion of your personal data where jili368 no longer has a legal or operational basis to retain it.
- Right to restrict processing: Ask jili368 to limit how your data is used while a query or dispute is being reviewed.
- Right to data portability: Request a copy of certain account data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interest, including any profiling, where your personal circumstances justify it.
- Right to withdraw consent: Where processing is based on consent — such as receiving optional jili368 promotional messages — you may withdraw that consent at any time.
Jili368 will respond to a verified data rights request within a reasonable timeframe. In some cases, identity verification may be needed before the request can be processed, to protect against unauthorised data access. Requests related to legally required retention may be refused with an explanation.
Responsible Gaming and Data
Jili368 uses account activity data — including session frequency, PHP deposit patterns, stake sizes, and time spent on the platform — to support responsible gaming monitoring. This is done to identify members who may be showing signs of excessive or problematic gambling behaviour, so that jili368 can offer appropriate support or intervention.
Where a self-exclusion, cooling-off, or deposit limit is activated on your jili368 account, the details of that restriction are retained to ensure it is enforced correctly and not inadvertently lifted. This data is not used for any commercial purpose.
If jili368 receives a responsible gaming referral from a recognised support programme, relevant account restrictions may be applied based on that referral. In all such cases, the handling of data is limited to what is necessary for the responsible gaming purpose.
Children and Underage Access
Jili368 is strictly for adults aged 18 and above. The platform does not knowingly collect or retain personal data from individuals under 18. If jili368 discovers that personal data has been collected from a person below the minimum age, that data will be deleted and the associated account will be closed.
If you believe that a minor has registered with jili368, please contact support at support@jili368.best with the relevant account details so the matter can be reviewed promptly.
International Data Transfers
Jili368's platform infrastructure and some service partners may be located outside the Philippines. When personal data is transferred to a location outside the Philippines, jili368 ensures that appropriate safeguards are in place — such as contractual data protection clauses — so that your data continues to receive a level of protection consistent with this policy.
Where a transfer is to a payment provider, game studio, or technology partner located in another jurisdiction, that transfer is governed by a data processing agreement that restricts the recipient's use of your personal data to the specific service being provided to jili368.
Changes to This Privacy Policy
Jili368 may update this Privacy Policy to reflect changes to the platform, applicable laws, payment methods, or data practices. The updated version will be published on this page with a revised "Last updated" date at the top.
Where a change is material — meaning it significantly affects how your personal data is handled — jili368 will take additional steps to notify you, such as displaying a notice when you next log in or sending a message to your registered contact details. Continued use of jili368 after the updated policy becomes effective means you accept the revised terms.
If you disagree with a policy change, you should stop using jili368 and contact support to request account closure. Closing your account does not affect lawful processing carried out before the closure date.
How to Contact Jili368 About Privacy
For any question, concern, or request related to your personal data and how jili368 handles it, please reach out through the following channel:
- Email: support@jili368.best
- Live chat: Available 24/7 from your logged-in jili368 account
- Subject line for privacy requests: include "Privacy Request" and your registered email address or account reference so the team can locate your account quickly
Jili368 aims to acknowledge privacy requests within a reasonable time and resolve them as quickly as the circumstances allow. Complex requests — such as a full data subject access request — may take longer due to identity verification and data retrieval requirements.
If you feel that your jili368 privacy concern has not been adequately addressed after contacting support, you may have the right to raise a complaint with the relevant data protection authority in the Philippines. Jili368 encourages direct contact first so we have the opportunity to resolve the matter for you.